1. What we collect
When you place an order as a guest, we collect only what's needed to fulfil it: your name, phone number, email (where required), and service-specific details such as a Free Fire UID, Instagram username, or recharge number. We also store the payment screenshot you upload for manual verification.
2. What we never ask for
We never ask for your Instagram, Free Fire, or any other account password. We never ask for your card number, CVV, or net-banking credentials. Payment happens entirely through UPI, directly between you and our UPI ID.
3. How we use your data
Your details are used solely to process and deliver your order, verify payment, provide support, and — where you opt in — to track referrals for the affiliate program. We do not sell your personal data to third parties.
4. Payment screenshots
Screenshots uploaded as payment proof are stored privately and are only visible to our verification team. They are used exclusively to confirm your payment and are not shared publicly.
5. Order tracking
Your Order ID together with the phone/email used at checkout lets you check status any time via Track Order, with no account or login required.
6. Data retention
Order and payment records are retained as long as necessary for support, dispute resolution, and legal/accounting requirements, after which they may be anonymised or deleted.
7. Your choices
You can contact support at any time to ask what data we hold about a given order, or to request its deletion where we are not legally required to retain it.
8. Changes to this policy
We may update this policy as our services evolve. The latest version will always be available on this page.